17-19 Heaton Road, Byker, Newcastle Upon Tyne, NE6 1SA

Telephone: 0191 265 5911

Our Team

GP Partners

Dr Amy Gall

MBBS MRCGP DRCOG

GP Partner
Female

Amy joined the practice in September 2004 and became a Partner in August 2008. Amy works in the practice on Tuesday, Wednesday & Thursdays. In addition to this work she … [continue] Dr Amy Gall

Dr Lucy Hudson

MBBS MRCGP

GP Partner
Female

Lucy joined the practice as a salaried GP in July 2013 and became a partner in August 2015. Lucy works on Tuesday, Wednesday and Friday. She oversees the management of … [continue] Dr Lucy Hudson

Dr Polly Chadwick

MBBS MRCGP

GP Partner
Female

Polly joined the practice as a salaried GP in February 2016 after training here in 2015. She became a partner in June 2018. She is the lead doctor for diabetes … [continue] Dr Polly Chadwick

Salaried GPs

Dr Nicola Hampton

MBBS MRCGP DRCOG

Salaried GP
Female

Nicola joined the practice as a salaried GP in October 2001. She works on Monday and is the GP in the baby clinic on Tuesday afternoons and she also offers … [continue] Dr Nicola Hampton

Dr Alison Craig

MBChB MRCGP

Salaried GP
Female

Alison is currently on maternity leave. Alison joined the practice in January 2018 as a salaried GP. She works on a Monday and Thursday. Alison has an interest in medical … [continue] Dr Alison Craig

Dr Lizzie Schofield

Salaried GP
Female

Lizzie is currently on maternity leave. Lizzie studied medicine in Yorkshire and relocated to the North East to train as a GP.  She joined the practice in January 2022 and … [continue] Dr Lizzie Schofield

Dr Esther Chan

MBChB, MRCGP, MRCP

Salaried GP
Female

Welcome to Dr Esther Chan.  Esther joined the practice in September 2022 and she works on Monday, Tuesday and Wednesday.

Sessional GP

Dr Mobasher Choudhary

Sessional GP
Male

Mobasher joined the practice in October 2022 as a locum to provide temporary cover during the maternity leave of our GPs.

Practice Managers

Bethany Cave

Practice Manager
Female

Bethany joined the Practice in December 2022 as the Practice Manager. She manages the business aspect of Heaton Road Surgery. Bethany works on Tuesday, Wednesday, Thursday and Fridays at the … [continue] Bethany Cave

Kay Bainbridge

Assistant Practice Manager
Female

Kay become the Assistant Practice Manager in December 2022. She manages the patient services aspects of the Pracice. Kay has worked at Heaton Road Surgery since 2019. Kay works Monday … [continue] Kay Bainbridge

Pharmacists

Madeleine Yong

Practice Pharmacist
Female

The clinical pharmacists role includes medication reviews for long term health conditions such as asthma, COPD, diabetes and CHD.  Madeleine carries out health checks and can advise on the management … [continue] Madeleine Yong

Karen Stokoe

Practice Pharmacist
Female

Karen joined our surgery in May 2018.  Pharmacists are qualified healthcare professionals trained over 5 years to become specialists in medicines and how they work.  Karen has also completed further … [continue] Karen Stokoe

Practice Nurse

Hannah Atkinson

Practice Nurse
Female

Hannah joined the Practice in January 2023. She deals with a range of conditions and health concerns. She sees patients in the surgery for vaccinations, management of long term health … [continue] Hannah Atkinson

Healthcare Assistant

Rachelle Wilde

Healthcare Assistant
Female

Rachelle is the a Health Care Assistant at the practice.  Her role includes taking blood samples, performing ECGs, diabetic foot checks, NHS health checks, blood pressure monitoring and information gathering … [continue] Rachelle Wilde

Elizabeth McMaster

Healthcare Assistant
Female

Elizabeth McMaster is one of our Healthcare Assistants. Their role involves: taking blood samples, doing blood pressure checks, ECGs, diabetic foot checks, Ambulatory Blood Pressure Monitoring, NHS Health Checks and … [continue] Elizabeth McMaster

Attached staff

Mary Riley

Care Home Nurse Practitioner
Female

Mary is a the practice’s care home/frailty nurse practitioner.  She works full time, however her work is divided between Heaton Road Surgery and another GP Practice in the East PCN … [continue] Mary Riley

Tracy Bell

Social Prescribing Link Worker
Female

Tracy joined the team in December 2020 as the practice Social Prescribing Link Worker.  She receives referrals from the practice team to work with all patients who require support outside … [continue] Tracy Bell

District Nursing Team

District Nursing Team

We have a District Nursing Team attached to the Practice.  Most of their work is to provide care to our patients in their own homes during spells of illness when … [continue] District Nursing Team

Health Visitors

Health Visitors

  The health visitor team focus on children, especially on prevention & health education.  You can contact any member of the health visitor or school nursing team directly on 0191 … [continue] Health Visitors

Prescription Clark

Liz

Prescription Clark

Our prescription Clark is responsible for the accurate and timely processing of prescription requests and supports the practice medicines management team.

Medical Receptionists

Jeannie

Medical Receptionist

Our receptionists are trained to Care Navigate, as part of this it has been agreed they should ask patients for a “brief description of the problem”. This is so our … [continue] Jeannie

Christine

Medical Receptionist

Our receptionists are trained to Care Navigate, as part of this it has been agreed they should ask patients for a “brief description of the problem”. This is so our … [continue] Christine

Stephanie

Medical Receptionist

Our receptionists are trained to Care Navigate, as part of this it has been agreed they should ask patients for a “brief description of the problem”. This is so our … [continue] Stephanie

Shannon

Medical Receptionist

Our receptionists are trained to Care Navigate, as part of this it has been agreed they should ask patients for a “brief description of the problem”. This is so our … [continue] Shannon

Rachel

Medical Receptionist

Our receptionists are trained to Care Navigate, as part of this it has been agreed they should ask patients for a “brief description of the problem”. This is so our … [continue] Rachel

Layla

Medical Receptionist

Our receptionists are trained to Care Navigate, as part of this it has been agreed they should ask patients for a “brief description of the problem”. This is so our … [continue] Layla

Jade

Medical Receptionist

Our receptionists are trained to Care Navigate, as part of this it has been agreed they should ask patients for a “brief description of the problem”. This is so our … [continue] Jade

Ann

Medical Receptionist

Our receptionists are trained to Care Navigate, as part of this it has been agreed they should ask patients for a “brief description of the problem”. This is so our … [continue] Ann

Lily

Apprentice

Our receptionists are trained to Care Navigate, as part of this it has been agreed they should ask patients for a “brief description of the problem”. This is so our … [continue] Lily

Care Coordinators

Anne

Safeguarding Care Coordinator

The Safeguarding Care Coordinator has a key role in supporting our Safeguarding Lead GP to protect our most vulnerable patients.

Louise

Primary Care Coordinator

The coordinators’ role supports the practice to improve access to services, provide advice and information whilst ensuring health and care planning is timely, efficient, and patient centred. The role includes  … [continue] Louise

Ali

Primary Care Coordinator

The coordinators’ role supports the practice to improve access to services, provide advice and information whilst ensuring health and care planning is timely, efficient, and patient centred. The role includes  … [continue] Ali

Secretary

Taylor

Practice Secretary

The Secretary role supports the GPs and patients in a range of administrative duties. The role’s focus is on ensuring referrals for patients are sent to the appropriate service in … [continue] Taylor

Business Administrator

Megan

Business Administrator

The Business Administrator’s role is responsible for undertaking a wide range of administrative duties. Our Business Administrator processes private medical reports, partial information requests and subject access requests.

Records Clark

Maria

Records Clark

Our Records Clark manages patient’s medical records by summarising, scanning and retrieval of notes.