Our Team
GP Partners
A GP Partner is a self-employed GP who, alongside other GPs is responsible for running their own Practice. Besides providing services and managing patients, GP partners also manage the practice staff, the finances and the administrative work associated with running the practice. GP partners are not only healthcare professionals but also business owners.
Salaried GPs
A GP is a highly skilled doctor who supports patients throughout their lives.
They assess, diagnose and treat all common medical conditions. A GP can help you to manage your health and prevent illness. This includes child health, mental health, adult medicine, the diagnosis and management of acute medical and surgical problems and the management of long term health conditions.
Salaried GP are employed by the Practice and receive a salary for a contracted number of hours worked.
Doctor In Training
Doctors In Training (Used to be called Registrars) have completed 5 years at University to gain a medical degree. Following this, they spent 2 years as a Junior Hospital Doctor in their "foundation years".
Once this has been completed, they spend an additional 3 years of Specialist GP training where they are supervised by a trainer. The Doctors In Training are known as ST1, ST2, or ST3, the numbers indicate which year of their specialist training they are in.
Once they have completed the 3 years Specialty Training, they are able to become an independent GP in the UK.
Dr Sonia Frances
MBBS (Newcastle University)
Doctor In Training
Female
Sonia is a Doctor In Training that has a placement with Heaton Road Surgery. Sonia is a GPST1. Sonia’s trainer in the Practice is Dr Hudson.
Practice Managers
The Practice Manager manages the business aspects of Heaton Road Surgery. In addition to this, they also oversee the management of the clinical staff workforce.
The Assistant Practice Manager manages the patient experience aspects of Heaton Road Surgery. They also oversee the management of the clerical staff workforce.
Bethany Cave
Practice Manager
Female
Practice Lead for: Primary Care Network (PCN), health and safety, business development planning.
Kay Bainbridge
Assistant Practice Manager
Female
Practice Lead for: Complaints, patient participation group and patient services.
Pharmacists
Pharmacists are qualified healthcare professionals trained over 5 years to become specialists in medicines and how they work. Our Pharmacists have also completed further training to qualify as a prescriber. The clinical pharmacists role includes medication reviews for long term health conditions such as asthma, COPD, diabetes and CHD.
Madeleine Yong
Practice Pharmacist
Female
Practice Lead for: Respiratory and long term condition care.
Care Home Nurse Practitioner
The Care Home Nurse Practitioner is based in our local care home, Byker Hall. Their role involves managing the care of our patients in a care home. Their work is divided between Heaton Road Surgery and another GP Practice in the East PCN
Practice Nurse
Practice Nurse role involves conducting home visits for housebound patients, performing cervical smear tests, baby immunisation clinics as well as travel vaccinations
Hannah Atkinson
Practice Nurse
Female
Practice Lead for: Immunisations, infection control and learning disability care.
Healthcare Assistant
Health Care Assistant role involves taking blood samples, performing ECGs, diabetic foot checks, NHS health checks, blood pressure monitoring and information gathering for annual health check reviews for long-term health conditions.
Social Prescribing Link Worker
The Social Prescribing Link Worker (SPLW) receives referrals from the practice team to work with all patients who require support outside of medical needs. The link worker role includes linking patients to community activities, supporting them to access benefits and housing aid and help to combat loneliness and isolation. If you feel you need help in any of these or, another other aspects of your life, speak to your GP next time you see them , or you can ask for a referral through the reception team.
Prescription Clark
Our prescription Clark is responsible for the accurate and timely processing of prescription requests and supports the practice medicines management team.
Care Navigators
Our Care Navigators are trained to be able to signpost patients to appropriate services so they can help you to receive the right care, in the right place at the right time. As part of this, it has been agreed they should ask patients for a “brief description of the problem”.
Care Navigators like all members of our team, are bound by patient confidentiality.
Care Coordinators
The coordinators’ role supports the practice to improve access to services, provide advice and information whilst ensuring health and care planning is timely, efficient, and patient centred. The role includes responsibilities for the coordination of the patient’s journey through primary care.
Secretary
The Secretary role supports the GPs and patients in a range of administrative duties. The role’s focus is on ensuring referrals for patients are sent to the appropriate service in a timely manner.
Business Administrator
The Business Administrator’s role is responsible for undertaking a wide range of administrative duties. Our Business Administrator processes private medical reports, partial information requests and subject access requests.
Records Clark
Our Records Clark manages patient’s medical records by summarising, scanning and retrieval of notes.
Attached staff
District Nursing Team
District Nursing Team
We have a District Nursing Team attached to the Practice. Most of their work is to provide care to our patients in their own homes during spells of illness when … [continue] District Nursing Team
Health Visitors
Health Visitors
The health visitor team focus on children, especially on prevention & health education. You can contact any member of the health visitor or school nursing team directly on 0191 282 … [continue] Health Visitors
