GP Appointment Types
You can book routine (non-urgent) appointments 7, or 14 days ahead.
If you need help quickly, we have same-day appointments.
You may be signposted to an appropriate service such as the pharmacy or walk in centre.
You can also fill in an online form (eConsult) from our website or the NHS app.
How to book an appointment
Call us on 0191 265 5911
Come into the Surgery and speak to a receptionist (from 8:30am, Monday to Friday).
How to cancel your appointment
Text the word CANCEL to the reminder message we send you.
Or call us on 0191 265 5911.
If your child is poorly
If your child is feeling unwell and you need quick advice, please call us. A doctor will speak to you and may see your child the same day. This could stop you needing to go to A&E or a Walk-in Centre.
Repeated not attenders
Home visits
If you need a doctor to come to your home:
Call before 10am
Only ask for a home visit if you can’t leave your house or are very terminally ill
The receptionist will ask for:
Your name, phone number and address
A short reason why you need a visit
A doctor will call you to asses how urgent it is.
Guidelines
If you have chest pain or think it’s a heart attack – call 999.
If you have common symptoms like a cold, cough, sore throat, sick stomach, or headache — it’s usually better to come to the Surgery.
It’s your or your carer’s job to arrange transport to the Surgery if needed.