17-19 Heaton Road, Byker, Newcastle Upon Tyne, NE6 1SA
Telephone: 0191 265 5911

Feedback

We value your feedback on our services. The Friends and Family Test (FFT) is an important tool that allows the opportunity for feedback on your experience with Heaton Road Surgery.

Listening to your views helps identify what is working well, what could be improved and how.

Provide Feedback

Please let us know how likely you are to recommend our GP practice to your friends and family. The form is anonymous.

Complaints

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice please let us know.  We...

Feedback Responses

We will publish the latest patient survey and results information on this page. 2025 September 2025 Friends and Family Comments September 2025 Friends and Family Results August 2025 Friends and...

Date published: 14th August, 2023
Date last updated: 27th August, 2025