17-19 Heaton Road, Byker, Newcastle Upon Tyne, NE6 1SA

Telephone: 0191 265 5911

Young People’s Mental Health Services

This May Help:

This May Help has been created for parents and carers to help manage their child’s mental health for a range of issues including anxiety, deescalating anger and school avoidance. Click the below link for more information:

Advice for supporting your child’s mental health | ThisMayHelp


Streetwise (Ages 11-25):

Young people can access free information and advice in an informal, safe, confidential, non-judgemental space. Our services include information and guidance, counselling and wellbeing, youth work and outreach activities, and relationships & sexual health services.

All Streetwise services are welcoming, respectful, confidential, young people friendly and accessible.

Streetwise Young People’s Project (streetwisenorth.org.uk)


Kooth (Ages 11-18):

Young people can access free, safe and anonymous support.




If you are feeling suicidal, anxious or low, or are worried about someone else, you can phone the Samaritans free on 116 123

Shout 85258:

Text Shout on 85258 to use a free, confidential, 24/7 text messaging support service


NHS 111:

Visit 111.nhs.ukor call NHS 111

You can also download a range self-help guides



You can also download a range self-help guides

Date published: 21st August, 2023
Date last updated: 20th February, 2024