17-19 Heaton Road, Byker, Newcastle Upon Tyne, NE6 1SA

Telephone: 0191 265 5911

Deaf & Hearing Impairment Mental Health Services

North East Mental Health – Health and Deafness Service

The Mental Health and Deafness Service, based at Walkergate Park in Newcastle upon Tyne,  is for deaf and deafblind people aged 18 years or older who mainly use British Sign Language to communicate and who have mental health problems.

North East Mental Health and Deafness Service



Deaf mental health services – includes both private and NHS counselling services.

See website: Deaf Counselling Service – (deaf4deaf.com)


If you are feeling suicidal, anxious or low, or are worried about someone else, you can phone the Samaritans free on 116 123

Callers who are d/Deaf or who have hearing or speech impairments can contact us for support by email by using jo@samaritans.org or by using the Next Generation Text (NGT) service.

Next Generation Text is not specific to Samaritans and can be used on any telephone number. You can contact Samaritans in this way using your local branch telephone number.

Shout 85258:

Text Shout on 85258 to use a free, confidential, 24/7 text messaging support service

There are also self help leaflets available:

Self Help Leaflets – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (ntw.nhs.uk)

Date published: 21st August, 2023
Date last updated: 21st August, 2023