17-19 Heaton Road, Byker, Newcastle Upon Tyne, NE6 1SA

Telephone: 0191 265 5911

Adult Mental Health Services

Together All (Aged 16+):

Together All provides free, safe and anonymous online mental health service at togetherall.com

Qwell (Aged 18+):

Qwell provides free online support and counselling at qwell.io

Tyneside and Northumberland Mind (Aged 16+):

A listening ear and emotional support seven days a week, 8am to 10pm at Tyneside and Northumberland Mind

Contact Number: 0330 174 3174 (charged at local rate)

Vita Talking Therapy (Aged 16+):

If you’re struggling with depression, anxiety or low mood, Vita talking therapy services can help. You don’t need to see a GP first – just call the free service on 0330 0534 230 or visit the Vita website.


If you are feeling suicidal, anxious or low, or are worried about someone else, you can phone the Samaritans free on 116 123

Callers who are d/Deaf or who have hearing or speech impairments can contact us for support by email by using jo@samaritans.org or by using the Next Generation Text (NGT) service.

Next Generation Text is not specific to Samaritans and can be used on any telephone number. You can contact Samaritans in this way using your local branch telephone number.

Shout 85258:

Text Shout on 85258 to use a free, confidential, 24/7 text messaging support service

The Recovery College

The Recovery College provides services for social inclusion and mental health support. You can contact the service on 0191 261 0948 or enquire about enrolling via their website The Recovery College

Andys Man Club

Andys Man Club are a men’s suicide prevention charity, offering free-to-attend peer-to-peer support groups on Mondays at 7pm. This is held at Reds, Northumbria Student Union, 2 Sandyford Road, Newcastle Upon Tyne, NE1 8SB. Andys Man Club

NHS 111:

Visit 111.nhs.ukor call NHS 111

You can also download a range self-help guides


Date published: 21st August, 2023
Date last updated: 12th February, 2024