Heaton Road Surgery

0191 265 5911

Accessible Information

We want to enable clear communication with our patients. We want to make sure you can read and understand the information we send you.

If you find it hard to read our letters please let us know so that we can provide information in large print, easy read or braille. If you need someone to support you at appointments please let us know.

We can arrange an interpreter, a British Sign Language interpreter or an advocate. We want to know if we can support you to lip read or use a hearing aid communication tool.

Please let the receptionist know when you arrange your appointment or call the surgery between 10am and 3pm to discuss.

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