17-19 Heaton Road, Byker, Newcastle Upon Tyne, NE6 1SA
Telephone: 0191 265 5911

Complaints

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice please let us know.  We operate a practice complaints procedure as part of the NHS system for dealing with complaints.

See below link for a copy of the complaints policy

Complaints Policy

Complaints form

Please complete the form as fully as possible so that we can contact you and resolve any problems promptly.  

Complaints Services

We would like to inform you of the following services North East NHS Independent Complaints Advocacy Service. They offer a free service which is independent of the NHS and will...

Date published: 10th October, 2014
Date last updated: 15th April, 2026