Our Team

GP Partners

A GP Partner is a self-employed GP who, alongside other GPs is responsible for running their own Practice. Besides providing services and managing patients, GP partners also manage the practice staff, the finances and the administrative work associated with running the practice. GP partners are not only healthcare professionals but also business owners.

Dr Amy Gall

MBBS (Newcastle University) | MRCGP | DRCOG

GP Senior Partner
Female

Lead for: Prescribing & Menopause

Dr Lucy Hudson

MBBS (Newcastle University) | MRCGP

GP Partner
Female

Lead for: Safeguarding Adults and Children & Veteran Health

Dr Polly Chadwick

MBBS (University of Newcastle) | MRCGP

GP Partner
Female

Lead for: Information Governance & Complaints

Salaried GPs

A GP is a highly skilled doctor who supports patients throughout their lives. They assess, diagnose and treat all common medical conditions. A GP can help you to manage your health and prevent illness. This includes child health, mental health, adult medicine, the diagnosis and management of acute medical and surgical problems and the management of long term health conditions. Salaried GP are employed by the Practice and receive a salary for a contracted number of hours worked.

Dr Anthony Folashade

MBBS (University of Lagos)

Salaried GP
Male

Dr Nicola Hampton

MBBS (Newcastle University)

Salaried GP
Female

Lead for: Sexual Health

Dr Alison Craig

MBChB (University of Glasgow)

Salaried GP
Female

Currently on maternity leave.

Dr Catriona Hall

MBChB (University of Dundee) | MRCGP

Salaried GP
Female

Clinical Trainer for Doctors in Training (DiT)

Dr Sin Hui Ng

MBBS (Newcastle University) | MRCGP

Salaried GP
Female

Dr Esther Chan

MBChB (University of Dundee) | MRCGP

Salaried GP
Female

Lead for: Joint Injections

Practice Managers

The Practice Manager manages the business aspects of Heaton Road Surgery. In addition to this, they also oversee the management of the clinical staff workforce. The Assistant Practice Manager manages the patient experience aspects of Heaton Road Surgery. They also oversee the management of the clerical staff workforce.

Bethany Cave

Practice Manager
Female

Practice Lead for: Primary Care Network (PCN), health and safety, business development planning.

Kay Bainbridge

Assistant Practice Manager
Female

Practice Lead for: Complaints, patient participation group and patient services.

Pharmacists

Pharmacists are qualified healthcare professionals trained over 5 years to become specialists in medicines and how they work. Our Pharmacists have also completed further training to qualify as a prescriber. The clinical pharmacists role includes medication reviews for long term health conditions such as asthma, COPD, diabetes and CHD.

Karen Stokoe

Practice Pharmacist
Female

Practice Lead for: Diabetes and long term condition care.

Care Home Nurse Practitioner

The Care Home Nurse Practitioner is based in our local care home, Byker Hall. Their role involves managing the care of our patients in a care home. Their work is divided between Heaton Road Surgery and another GP Practice in the East PCN

Fiona Holdsworth

Care Home Nurse Practitioner
Female

Practice Nurse

Practice Nurse role involves conducting home visits for housebound patients, performing cervical smear tests, baby immunisation clinics as well as travel vaccinations

Hannah Atkinson

Practice Nurse Prescriber
Female

Hannah has also undergone her prescribing qualification and is able to prescribe for: Lipid Lowering Therapy Urinary Tract Infections (UTI) Anti-hypertensives Wound Infections

Healthcare Assistant

Health Care Assistant role involves taking blood samples, performing ECGs, diabetic foot checks, NHS health checks, blood pressure monitoring and information gathering for annual health check reviews for long-term health conditions.

Rachelle Wilde

Healthcare Assistant
Female

Social Prescribing Link Worker

The Social Prescribing Link Worker (SPLW) receives referrals from the practice team to work with all patients who require support outside of medical needs. The link worker role includes linking patients to community activities, supporting them to access benefits and housing aid and help to combat loneliness and isolation. If you feel you need help in any of these or, another other aspects of your life, speak to your GP next time you see them , or you can ask for a referral through the reception team.

Tracy Bell

Social Prescribing Link Worker
Female

Prescription Clark

Our prescription Clark is responsible for the accurate and timely processing of prescription requests and supports the practice medicines management team.

Liz

Prescription Clark

Care Navigators

Our Care Navigators are trained to be able to signpost patients to appropriate services so they can help you to receive the right care, in the right place at the right time. As part of this, it has been agreed they should ask patients for a “brief description of the problem”. Care Navigators like all members of our team, are bound by patient confidentiality.

Charlotte

Care Navigator

Kate

Care Navigator

Lily

Care Navigator Team Lead

Stephanie

Care Navigator

Layla

Care Navigator

Rachel

Care Navigator Deputy Team Lead

Jade

Care Navigator

Currently on maternity leave

Care Coordinators

The coordinators’ role supports the practice to improve access to services, provide advice and information whilst ensuring health and care planning is timely, efficient, and patient centred. The role includes responsibilities for the coordination of the patient’s journey through primary care.

Jenna

Primary Care Coordinator

Louise

Primary Patient Engagement Care Coordinator

Ali

Primary Care Coordinator

Secretary

The Secretary role supports the GPs and patients in a range of administrative duties. The role’s focus is on ensuring referrals for patients are sent to the appropriate service in a timely manner.

Taylor

Practice Secretary

Business Administrator

The Business Administrator’s role is responsible for undertaking a wide range of administrative duties. Our Business Administrator processes private medical reports, partial information requests and subject access requests.

Christine

Business Administrator

Records Clark

Our Records Clark manages patient’s medical records by summarising, scanning and retrieval of notes.

Maria

Records Clark

Currently on maternity leave

Attached staff

District Nursing Team

We have a District Nursing Team attached to the Practice. Most of their work is to provide care to our patients in their own homes during spells of illness whenDistrict Nursing Team[continue]

Health Visitors

The health visitor team focus on children, especially on prevention & health education. You can contact any member of the health visitor or school nursing team directly on 0191 282Health Visitors[continue]