Heaton Road Surgery

0191 265 5911

Repeat prescriptions

Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your doctor will decide who can have a repeat prescription. From time to time we will ask you to see your doctor or the Practice Nurse to review your medication. We do this to monitor your illness and medication.

All prescriptions will now be issued electronically to your nominated pharmacy.

When ordering repeat medication please allow 72 hours before contacting your pharmacy. If you do not have a nominated pharmacy please let us know which pharmacy you would like to nominate.

Wherever possible please order your medication via the NHS app or  Patient Access

The following alternative options are in place for those who are unable to order medication via the above methods.

  • Recorded message on 0191 2655911, option 3
  • In person- post box at the surgery entrance
  • By post.