17-19 Heaton Road, Byker, Newcastle Upon Tyne, NE6 1SA

Telephone: 0191 265 5911


We value your feedback on our services. The Friends and Family Test (FFT) is an important tool that allows the opportunity for feedback on your experience with Heaton Road Surgery.

Listening to your views helps identify what is working well, what could be improved and how.

YouTube video

Feedback Responses

We will publish the latest patient survey and results information on this page. 2024 April 2024 Friends and Family Comments April 2024 Friends and Family Results March 2024 Friends and ... [continue] Feedback Responses

Provide FFT Feedback

Please let us know how likely you are to recommend our GP practice to your friends and family. The form is anonymous.


If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice please let us know.  We ... [continue] Complaints


Our dedicated team work hard to provide the highest quality of care. If you are pleased with the service we have provided and would like to leave a complimentary review ... [continue] Compliments

Date published: 14th August, 2023
Date last updated: 22nd August, 2023