About
Click on the links below to find more information about the Practice
Contact Us
Phone Number: Reception: 0191 265 5911 (Press Line 1) Secretary: 0191 265 5911 (Press Line 2) Prescription Clark: 0191 265 5911 (Press Line 3) You can plan how to get...
Updating your details
If you change your name, address or telephone number it is important that you let us know. Please let us know by completing our Change of Personal Details form below....
How to register
Can I register with Heaton Road Surgery: To register with the Surgery you must live within our Practice Boundary area. Click the below link to view our boundary area and...
Appointments
We run all our surgeries by an appointment system only. GP Appointment Types We offer appointments that are available to book 3 days, 7 days and 14 days in advance...
Who Should I See?
There are other services other than the Surgery who are able to help with a range of issues. See links below for further information
NHS App
What can I do on the NHS App? Order repeat prescriptions Access NHS 111 online Find NHS Services near you Manage your organ donation decision Manage your hospital referral Book...
Online services
What can I do through using online services? Order repeat prescriptions Access NHS 111 online Find NHS Services near you Manage your organ donation decision Manage your hospital referral Book...
Repeat Prescriptions
How to order a repeat prescription: You can order your repeat medication through: – NHS app. – Patient Access website. – Calling the Surgery on 0191 265 5911 and press...
Test Results
Normal test results: We do not routinely inform you if your test results are normal. Abnormal test results: If further action is needed based on test results, you will...
Sick Notes / Fit Notes
Unable to work for less than 7 calendar days: If you have been off work and ill for less than 7 days, your employer will provide you with a SC2...
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be...
Feedback
We value your feedback on our services. The Friends and Family Test (FFT) is an important tool that allows the opportunity for feedback on your experience with Heaton Road Surgery....
Non-NHS services
The NHS does not pay for some of the services we provide. Our fees for Non-NHS Services are displayed in the attachment below. Non-NHS Fees Price List 2022-23 Please note. ...
Date published: 18th August, 2023
Date last updated: 27th August, 2025