Booking an appointment:
To book an appointment please call in at the surgery and speak to a receptionist or telephone us on 0191 2655911. You can also book an appointment via our online patient access facility, please see our prescriptions page for a link to the user instructions and agreement.
Length of appointment:
Normally, an appointment with one of our doctors is of 10 minutes duration. However, if you feel you will need longer than this, please advise the receptionist at the time you are making your appointment.
It is helpful to bear in mind that it is difficult for the doctor to attend properly to several different issues in a single 10 minute appointment.
Cancelling an appointment:
If for any reason you cannot attend your appointment, or no longer require it, please call reception on 0191 2655911 to let us know. This allows us to offer the appointment to other needy patients and saves both time and money for the NHS.
Text message reminders are sent out 2 days before your appointment. If you would like a text reminder please ask when booking your appointment.
For information on our appointments and how they work please see our Appointment information leaflet