17-19 Heaton Road, Byker, Newcastle Upon Tyne, NE6 1SA

Telephone: 0191 265 5911

Adult Mental Health Services

Together All (Aged 16+):

Together All provides free, safe and anonymous online mental health service at togetherall.com


Qwell (Aged 18+):

Qwell provides free online support and counselling at qwell.io


Tyneside and Northumberland Mind (Aged 16+):

A listening ear and emotional support seven days a week, 8am to 10pm at Tyneside and Northumberland Mind

Contact Number: 0330 174 3174 (charged at local rate)


Vita Talking Therapy (Aged 16+):

  • If you’re struggling with depression, anxiety or low mood, Vita talking therapy services can help. You don’t need to see a GP first – just call the free service on 0330 0534 230 or visit the Vita website.



If you are feeling suicidal, anxious or low, or are worried about someone else, you can phone the Samaritans free on 116 123

Callers who are d/Deaf or who have hearing or speech impairments can contact us for support by email by using jo@samaritans.org or by using the Next Generation Text (NGT) service.

Next Generation Text is not specific to Samaritans and can be used on any telephone number. You can contact Samaritans in this way using your local branch telephone number.

Shout 85258:

Text Shout on 85258 to use a free, confidential, 24/7 text messaging support service


NHS 111:

Visit 111.nhs.ukor call NHS 111

You can also download a range self-help guides


Date published: 21st August, 2023
Date last updated: 21st August, 2023