17-19 Heaton Road, Byker, Newcastle Upon Tyne, NE6 1SA

Telephone: 0191 265 5911



We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Confidentiality

Patient’s rights and responsibilities

These are the standards set within this practice for the benefit of our patients.  It is our role to give you treatment and advice.  Following discussion with you, you will ... [continue] Patient’s rights and responsibilities

Privacy Notice

Privacy notices As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy Notice

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

Heaton Road Surgery operates a zero tolerance policy will not tolerate any abuse towards its staff, doctors or other patients. This could be physical, verbal or online abuse. GPs and ... [continue] Violent or abusive behaviour

Date published: 20th August, 2023
Date last updated: 20th August, 2023