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0191 265 5911
17-19 Heaton Road
Newcastle upon Tyne Tyne & Wear NE6 1SA


Updated on 16th January 2020 at 5:20 am





Amy joined the practice in September 2004 and became a Partner in August 2008. Amy is part time and offers surgeries on Tuesday, Wednesday and Thursday.

Amy is taking the lead on behalf of the Practice in GP Clinical Commissioning, working closely with Practice Managers and GP’s from across the North and East of the city to identify service improvements for our patients. She is also the Medicines Management Lead for the Clinical Commissioning Group.

In addition to this work she is also responsible for prescribing and cardiovascular medicine.


Dr Lucy Hudson MBBS MRCGP

Lucy joined the practice as a salaried GP in July 2013 and became a partner in August 2015. She oversees the management of the practice.  She works here on a Monday, Thursday and Friday in a clinical capacity, business capacity and she also does a ward round at a local care home.   Lucy is our lead partner in child safeguarding matters.


Dr Polly Chadwick MBBS MRCGP
Polly joined the practice as a salaried GP in February 2016 after training here in 2015. She became a partner in June 2018.  She is presently the lead doctor for diabetes and older people.    She is the practice information governance lead. She works on a Monday morning , Tuesday, Wednesday morning and  Thursday.


Dr Nicola Hampton MBBS MRCGP DRCOG

Nicola joined the practice as a salaried GP in October 2001 and has surgeries on Tuesday and Friday morning.

In addition to her usual surgeries Nicola offers an implant clinic on Friday afternoon.


Dr Danielle Robinson MRCGP DFSRH BMBS

Danielle joined the practice as a salaried GP in March 2015, she works on a Monday and Tuesday.   Danielle is the practice’s lead for adult safeguarding and palliative care patients.    Danielle has clinical interests in sexual health and women’s health.


Dr Alison Craig MBChB MRCGP

Alison  joined the practice in January 2018 as a salaried GP.  She currently works on a Tuesday, Wednesday and Friday.  Alison has an interest in medical education, and teaches our medical students on a Wednesday morning, and also teaches at Newcastle University on a Thursday.  She also has a special interest in Palliative Care.


Dr Catriona Hall MBChB, MRCGP, DRCOG, FRSH

Catriona joined the practice in May 2019, completing her undergraduate training in Dundee and postgraduate training in North London.

She works on a Wednesday, Thursday and Friday. She has a special interest in women’s health and sexual health, having undertaken DRCOG and FSRH diploma. She also has an interest in medical education, and teaches medical students at the practice on a Wednesday. 


Dr Hayley Wallace MBChB MRCGP DRCOG

Hayley joined the practice in January 2020 as a salaried GP. She works part time and holds clinics on Monday, Wednesday and Thursday.  She has an interest in women’s health and sexual health and has a diploma in this subject (DRCOG)


Practice Pharmacist

Karen Stokoe

Karen joined our surgery in May 2018. She started working in general practice 2 years ago and has 15 years prior experience as a community pharmacist in North Tyneside & Newcastle.  Pharmacists are qualified healthcare professionals trained over 5 years to become specialists in medicines and how they work.  Karen has also completed further training to qualify as a prescriber.  The clinical pharmacists role includes medication reviews for long term health conditions such as asthma, COPD, diabetes and CHD etc.  Karen carries out health checks and can advise on the management of side effects.


Nursing Team

Advanced Nurse Practitioner

Luis Illescas-Ruiz

Luis joined our team  in September 2019. He is an Advanced Nurse Practitioner and helps the team with urgent appointments, home visits and surgery clinics. He has qualifications at Masters level through Teeside University and NHS Academy for Leadership and Management. He is currently preparing for his PhD in studies related to Medicine & Sociology fields and has particular interests in Respiratory Health Conditions.

Vicky – Community Practice Nurse

Liz- Healthcare Assistant

Lauren – Healthcare Assistant

Our practice nurses and health care assistant will see you for a wide range of services including health checks, holiday vaccinations, smoking cessation, reviews for people with problems such as asthma & diabetes, smear tests & blood pressure checks plus numerous other things.  When making an appointment with the nurse or health care assistant it is helpful to tell the receptionist the reason for the appointment as some things will require a longer than usual appointment.  Our healthcare assistants can provide many of the same services as the nurses but not all so please check with a receptionist when making your appointment.

Vicky is our Community Practice Nurse who visits mainly our housebound patients with chronic diseases and helps them with the management of their conditions.

In addition to our practice nurses we also have a phlebotomist, Sally Cummings, who comes into the surgery every Monday lunch time just to take blood samples requested by our doctors.


District Nursing Team

We have a District Nursing Team attached to the Practice.  Most of their work is to provide care to our patients in their own homes during spells of illness when patients are unable to come into the surgery.  The team work closely with our doctors as well as other specialists who may be involved in patients care.  The nurses can obtain specialist equipment, including continence products.

In addition to the care they provide in the home, the team also provide a number of appointments each week in the surgery for patients needing dressings changing.


Health Visitors

Diane Trenholm and Lyndsay Stephenson

Our health visitors are based at the surgery and you can contact them via the practice telephone number.  Our health visitor team focus on children, especially on prevention & health education

Practice Managers

Rebecca Graham

Rebecca joined the practice in 2014 working in the reception team before becoming operations assistant in 2017 and then operations manager in 2018.  She manages a lot of the practice’s business and finances as well as providing support to the clinical team


Pamela Slater

Pamela joined the practice in July 2000 as a receptionist. In January 2007 she was promoted to practice secretary/administrator. In March 2018 she was promoted to patient services manager .  Pamela is responsible for Patient Services, HR and Information Governance.


Administration & Secretarial Teams

In addition to our clinical team we have a team of helpful and experienced reception and secretarial staff who are committed to assisting and supporting our patients.  To ensure they can do this as efficiently as possible they may need to ask for further information or to check information in your medical records when you telephone the surgery.

They are bound by the same rules of confidentiality as the doctors and nurses.  Please show the same courtesy to them as you would to the rest of the team.

We will not tolerate violence or abuse directed towards any of our staff or doctors.